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What is your returns policy?

We want you to love your new hand crafted laser piece. If for any reason you don’t, just return it to us and we will pro­vide you with an exchange (other than for ear­rings, cus­tom orders or sale items). To return your pur­chase, please con­tact us by email within 10 days of receipt of the item(s).

Please return the goods unworn and in orig­i­nal con­di­tion in their orig­i­nal pack­ag­ing with a copy of the Invoice. The goods must be returned within 14 days of reeipt.

Please pack­age the goods care­fully and return them via reg­is­tered mail at your risk and cost. No respon­si­bil­ity is taken by CrankyBot for goods which are lost or dam­aged while in tran­sit from you to us.

If your return is accepted, we will pro­vide you with an exchange or a refund to the value of your ini­tial pur­chase less the cost of the original postage charges.